Overview

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Welcome to the e-learning lesson on Delivering Technical Assistance. Technical assistance, or T.A., is the process of providing targeted support to an organization with a development need or problem, and is commonly referred to as consulting. TA may be delivered in many different ways, such as one-on-one consultation, small group facilitation, or through a web-based clearinghouse. Throughout this lesson you will be given the tools and information to assist you with the process of developing a system for TA provision and appropriately manage change within a beneficiary organization. By the end of this lesson you will be able to: Identify the core principles of technical assistance, recall the phases of a systematic approach to providing technical assistance, Assess an organization’s readiness for change, and deliver targeted support to an organization with a development need or problem.

Technical Assistance is one of the most effective methods for building the capacity of an organization.

The process of providing targeted support to an organization with a development need or problem. By including TA in a capacity building project, you make the capacity building much more likely to create change. According to a study published by the University of South Florida, 10 percent of what gets learned in training is applied on the job, while 95 percent of what is coached gets applied on the job.

This lesson will provide you with the foundation to successfully provide targeted support to an organization.

By the end of this lesson you will be able to:

Identify the core principles of technical assistance.
Recall the phases of a systematic approach to providing technical assistance.
Assess an organization’s readiness for change.
Deliver targeted support to an organization with a development need or problem.